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PURPOSE AND SCOPE

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sySTEMic flow, LLC (collectively, the “Company,” “us,” or “we”) respects your privacy, and we are committed to protecting it through our compliance with this policy (this “Privacy Policy”).  This Privacy Policy describes the types of information we may collect from or about you, including when you visit the website https://www.systemicflow.com/ (our “Website”) and how we use, maintain protect, and disclose that information.

 

This Privacy Policy applies to information we collect, use, share, and otherwise process in connection with:

  • your use of this Website and any other sites where this Privacy Policy is posted;

  • email, web forms, and other electronic messages between you and the Company or third-party vendors communicating on behalf of the Company; and

  • your interactions with our advertising, services and applications on third-party websites and services, if those applications, services or advertising include links to this Privacy Policy.

 

Together, we refer to these activities as the “Services.”

 

This Privacy Policy applies only to the information collected in connection with the Services. Please read this Privacy Policy carefully to understand our policies and practices regarding your information.  If you do not agree with our policies and practices, your choice is not to use our Services.  By accessing our Website and using the Services, you agree to this Privacy Policy. 

 

CHANGES TO PRIVACY POLICY 

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It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated.  If we make changes to how we treat our users’ personal information, we will update the last updated date on this page, post the updated version on this Website and take any other steps necessary to comply with applicable law. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

 

COLLECTION OF INFORMATION 

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We collect personal information from you when you use the Services.  When we use the term “personal information” in this Privacy Policy, we mean information that we collect from or about you or your devices.  This includes information that identifies, relates to, describes, references, is capable of being associated with or could reasonably be linked, directly or indirectly, with you or your device, as well as information we collect about the services you use, content you view on our Website and any details you submit.

 

We and our agents, affiliates and service providers collect personal information in a variety of ways.  The type of information that we collect from you depends on your particular interaction with our business.  We collect personal information from you directly through the services that we provide to you.  

 

INFOMRATION THAT WE COLLECT DIRECTLY FROM YOU. 

 

In this Privacy Policy, we describe information we collect from and about you, which includes:

 

  • Profile information, including email address and password, information about your orders and bookings and optional information you may choose to share, including an image or video, a biography, saved mailing addresses and saved credit and debit cards;

  • Application information for (i) the student, including name, date of birth, phone number, mailing address, gender, ethnicity and race, current school (ii) the parent/guardian including, name, relationship to student, email address, phone number, mailing address, income/salary and number of dependents and (iii) emergency contact information

  • Proof of eligibility information, including school IDs and report cards for the student and paystubs for the parent/guardian; 

  • Audiovisual information, including images or videos of your likeness and sound recordings of your voice;

  • Career Information when you contact us to apply for a job;

  • Other information that you submit through our page on Google Business and other information you submit when interacting with our content, for example, commenting on our articles, using out “contact us” form or interacting with our social media pages; and

  • Payment information via our third-party payment processors, for example, when you donate via PayPal or when we invoice you via Quickbooks.

 

INFORMATION THAT WE COLLECT AUTOMATICALLY.

 

Certain information is collected automatically in the course of providing the Services:

 

  • IP Address.  An IP address is automatically assigned to a computer by an Internet Service Provider.  An IP address may be identified and logged automatically in our server log files whenever a user accesses the Website, along with the time of the visit and the page(s) that were visited.  Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services.  We use IP addresses for purposes such as administering the Website, including to derive your approximate location.

 

  • Browser and device information.  Certain types of information are collected by browsers and/or automatically through devices.  This information may include Internet browser type and version, Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, and the name and version of the Website being used.  We use this information to ensure that the Website functions properly.

 

  • Information collected through cookies, pixel tags and other technologies. When you visit our Website and use the Services, we collect certain information by automated means. For example, through the use of cookies.

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INFORMATION THAT WE COLLECT FROM THIRD PARTIES. 

 

We also collect information about you from third parties, including schools and school districts.  The categories of personal information we collect from these sources are:

 

  • Student academic records, including report cards and financial reports

  • Directory information, including age, grade, email address and date of birth

  • Other information, including student population [demographics], contact information, student IEP plans and school schedules

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USE OF YOUR INFORMATION

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We primarily use your personal information to provide our Services to you and to respond to your inquiries.  We also may use your personal information as follows:

 

  • To communicate with you, including to respond to your comments or requests for information, to request feedback on our products and services, and to notify you about changes to your subscriptions or to the services and products you use.

 

  • To help us understand our site visitors and customers, to tailor, enhance or otherwise improve our product and service offerings, anticipate and resolve problems with any products or services supplied to you, and create products or services that may meet your needs.

 

  • To comply with legal and/or regulatory requirements and cooperate with regulators and law enforcement bodies.

 

  • To facilitate your activity and to identify you when you log into your account on our Website.

 

  • To send you marketing communications and advertising in line with your communications preferences and where permitted by applicable law about products and services that we believe would be of interest to you, including products and services offered by third parties.

 

  • To evaluate the success of our advertising campaigns, to improve our products and services, to assess patterns of use, and to plan and evaluate our marketing and business development programs.

 

  • To enforce our terms of service, protect our rights, your rights, and the rights of others, and to meet our own high standards of business practice.

 

  • To process job applications of users who have applied for positions of employment with us through our Website.

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COOKIES AND OTHER TRACKING TECHNOLOGY

 

When you visit our Website and use the Services, we collect certain information by automated means, for example, through the use of cookies.

 

Cookies are small text files that websites send to your computer or device to uniquely identify and store data or settings in your browser.  Cookies allow us to recognize the browser when you return.  They also help us provide a customized experience and enable us to detect certain kinds of misuse.

 

Pixel tags and web beacons are tiny graphic images placed on our Website pages or in our emails that allow us to determine whether you have performed a specific action.  When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action.  These tools allow us to measure response to our communications and improve our web pages and promotions.

 

We collect many different types of information through these automated means.  For example, we may collect information about the device you use to access our Website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located.  Our server logs also record the IP address of the device you use to connect to the internet.  An IP address is a unique identifier that devices use to identify and communicate with each other on the internet.

 

The information that we collect through these automated means is used without tying it to your name, email address, or other identifiers.  For example, we use data we collect about all Website users to optimize the Services that we provide to users and to understand Website traffic patterns.

 

If we associate the information we collect using cookies and other technology with your personal information, this Privacy Policy governs how we use all of this information when we associate it with your personal information.

 

You can manage cookie preferences and opt out of having cookies and other data collection technologies used by adjusting the settings of your browser.  All browsers are different; visit the “Help” section of your browser to learn about cookies preferences and other privacy settings that may be available.

 

We also use Google Signals to help us better understand your usage of our Services across multiple devices. You can manage the data Google uses for Google Signals by visiting My Activity. You may opt-out of Google Analytics by installing a Google Analytics opt-out browser add-on available for download here: https://tools.google.com/dlpage/gaoptout.

 

SHARING OF PERSONAL INFORMATION

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We share your personal information that we have collected with the following persons/entities and in the following circumstances:

 

  • Third Party Service Providers. To enable us to provide the products and services you have requested from us, we may share your personal information with selected entities that act on our behalf as our agents, suppliers, or providers.  These entities may also collect your personal information on our behalf.  These service providers may provide services such as marketing support, technical assistance, data hosting, payment processing and customer service support.  We also engage third-party analytics providers to help us understand how users engage with the Website.  These analytics providers may use cookies and similar technologies to collect information about your use of the Website as well as information about your use of other websites over time.  We do not permit these parties to use your information except to provide services to us.

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  • Third Party Sponsors. To enable us to meet our mission and remain accountable to the communities we serve, we may share certain aggregated, personal information, including demographic data, with selected entities that sponsor or otherwise provide support for our services and operations.

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  • Legal Compliance and the Protection of Our Rights. We will share information with regulators, government authorities, and third parties where we believe it is necessary to comply with a court order, subpoena, or regulatory request.  We may disclose information when we believe in good faith that such disclosures will: support our detection of, prevention of, or response to fraud or intellectual property infringement; help protect your safety or security; or protect the safety and security of the Website, our services, or any individual.

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  • Transfer of Business Assets. As we continue to develop our business, we might acquire or buy other businesses or assets.  In such transactions, customer information generally is one of the transferred business assets.  Also, we may transfer any information we have about you as an asset to third parties in connection with the consideration, negotiation, or completion of a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our Company, or as part of a corporate reorganization or stock sale or other change in corporate control, for the purposes of such third parties carrying on our business in relation to the continued provision of our services to you as described in this Privacy Policy.

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YOUR CHOICES 

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If you wish to stop receiving marketing information concerning our services or products, or if you wish to withdraw any consent that you have provided, please contact us by email at contact@systemicflow.com to notify us of your wishes. You may also unsubscribe from blog notifications through your account.

 

Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.

 

SECURITY AND DATA RETENTION 

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We implement and maintain reasonable measures to help secure your personal information.  Despite these protections, however, we cannot guarantee that your data will never be compromised.  You should take measures to protect your personal information.  If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “COMPLAINTS/COMMENTS” section below.    

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CHILDREN

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Our Website is not intended for children under 13 years of age.  We do not knowingly collect personal information from children under 13.  If you are under 13, do not use or provide any information on this Website or provide any information about yourself to us.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us at contact@systemicflow.com.

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OTHER SITES

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Our Website may contain links to other sites or products that we do not own or operate.  Also, links to the Website may be featured on third party websites on which we advertise.  Except as provided herein, we will not provide any of your personal information to these third parties without your consent.  We provide links to third party websites as a convenience to the user.  These links are not intended as an endorsement of or referral to the linked websites.  We recommend you read carefully the privacy statements, notices and terms of use of any linked websites.  We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.

 

COMPLAINTS/COMMENTS

 

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at contact@systemicflow.com.

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